Join the Conversation

Tuesday, July 7th to Wednesday, September 30th

Please join us in an online, open forum on telehealth. NCB is providing an opportunity for clinicians to ask each other questions, share observations and adapted telehealth protocols for the SoT population via an online forum and technical exchange. This conversation will be a forum for peer-led informational exchange. NCB staff will assist in facilitating and monitoring the conversation.

Directions: Please watch Eugene Augusterfer’s presentation and interview Telemedicine in Mental Health first. Then feel free to join us in this open forum. All are welcome to join this forum, whether you have an account on or not. For more information on using the forum, please read the directions on the first post. Please keep your comments respectful, relevant, factual, and do not share identifying information about clients per client privacy and HIPAA regulations. This forum will be open from July 6, 2020 through September 30, 2020.


Initiatives in Collaboration: Bringing Trauma Care to the Community

The Center for Victims of Torture has a community project entitled “Healing in Partnership”, a primary objective of which is to educate community based organizations (CBOs) about mental health and to bring basic mental health education to trauma affected populations within these settings. This is different from the traditional clinic based approach to providing mental health services. It removes barriers to access to care. It tries to reduce one of the major barriers to seeking assistance: stigma related to mental health.

Promoting Safety with our Clients

Service providers who work with survivors of torture and forced migration know that their clients face many challenges in navigating environments that feel unsafe and out of their control. Concerns about their safety and their family's safety may be associated with living in a high-crime neighborhood, where "there is nothing 'post' about PTSD"; with fearing the police or other people in uniforms due to their trauma triggers; or with concerns about what seems to be an increase in anti-immigration rhetoric and the larger and, for now unanswerable, concerns around immigration and deportation.

Promoting Safety with our Clients e-consultation

This e-consultation follows the webinar on Promoting Safety with our Clients. See that webinar for many additional resources, learning objectives, etc.


The following resources pertain to topics that came up during the online consultation.

Northwest Refugee and Immigrant Health Coalition

Sanctuary cities

Strengthening Case Management: Containment with Clients

The third in a 3-part series on Strengthening Case Management, this webinar is intended for case managers (CMs) who work with clients that are unable to control their emotions during stressful situations. To begin, participants review the relationship between emotion, stress, and the brain. Participants then learn three containment strategies appropriate for CMs to use with emotionally unstable clients. This webinar focuses on best practices for CMs to use during client eligibility screenings.


1)     Discuss emotional dysregulation  
2)    Understand the following terms: window of



Transcending Violence: Emerging Models for Trauma Healing in Refugee Communities

“Transcending Violence: Emerging Models for Trauma Healing in Refugee Communities” by Andrea Blanch for SAMHSA’s National Center on Trauma-Informed Care (May 2008)

This monograph, developed by SAMHSA’s National Center on Trauma-Informed Care, is an introduction and overview of the issues involved in providing mental health trauma services for refugees in the United States. It is intended primarily for people who work in or care about the public mental health system - clinicians, administrators, policymakers, advocates, and consumer/survivors.

War trauma and torture experiences reported during public health screening of newly resettled Karen refugees: a qualitative study

Cook, T., Shannon, P., Vinson, G., Letts, J., and Dwee, E.  (2015).  War trauma and torture experiences reported during public health screening of newly resettled Karen refugees: A qualitative study.  BMC: International Health and Human Rights, 15(8), 1-13.

Link is to abstract & web page for article. The full article is accessible on the right hand side of the page in plain text or PDF formats.

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