The Science of Empathy, Empathic Reflection, and Empathic Regulation in Clinical Care

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Tuesday, July 7th to Wednesday, September 30th

Please join us in an online, open forum on telehealth. NCB is providing an opportunity for clinicians to ask each other questions, share observations and adapted telehealth protocols for the SoT population via an online forum and technical exchange. This conversation will be a forum for peer-led informational exchange. NCB staff will assist in facilitating and monitoring the conversation.

Directions: Please watch Eugene Augusterfer’s presentation and interview Telemedicine in Mental Health first. Then feel free to join us in this open forum. All are welcome to join this forum, whether you have an account on or not. For more information on using the forum, please read the directions on the first post. Please keep your comments respectful, relevant, factual, and do not share identifying information about clients per client privacy and HIPAA regulations. This forum will be open from July 6, 2020 through September 30, 2020.


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Monday, 30 September 2019


Scientific studies of the clinical impact of empathy have mushroomed over the past decade. The neurosciences have been linking the brain to social behaviors. For many, empathic listening to the trauma stories of torture survivors is seen as being at the heart of therapy. This webinar presents a brief overview of the history and science of empathy. The discovery of the biological basis of empathy "the mirror neurons” will be discussed. A new model of empathic reflection for daily practice in the clinical setting called the Wheel of Empathy will be presented. Overcoming major barriers to achieving empathic therapist-patient/client clinical relationships will be addressed as well as understanding how too much or too little empathy may lead to "burn out". A self-care protocol will be offered. 


Staff of all disciplines are encouraged to attend. By the conclusion of the webinar, participants will…

  1. Have a greater understanding of key aspects of the science of empathy
  2. Have a greater understanding of the connection between empathy and "burnout "
  3. Be able to apply the new Wheel of Empathy to empathic reflection and regulation in the therapeutic relationship.

Resources and References



  • Levi, P. (1961) Survival in Auschwitz. New York, NY: Collier Books


The banner image is a derivative of J.M.'s original work "Communication" and is used under CC BY. The derivative was done by Sara Bracewell.



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