Strengthening Case Management: The Value of the Therapeutic Dimension

This webinar, presented on 8/15/2012, features Joan Hodges of the Program for Survivors of Torture and Severe Trauma (PSTT), a program of Northern Virginia Family Service.

This webinar is part of the National Capacity Building (NCB) webinar series. NCB is a project of the Center for Victims of Torture.


Average: 4.3 (10 votes)


Wednesday, 15 August 2012


While most torture treatment centers maintain a strict division between mental health and case management services, mental health concepts can be appropriately adjusted for use in a case management setting. This webinar expands on an often limited view of the role of case managers in the treatment of torture survivors. While it does not advocate that case managers become therapists, it suggests they adapt psychoanalytic theory to their jobs in order to promote “empathetic connections” and “safe spaces” in their relationships with clients. As such, this webinar is intended for case managers and their coworkers. First, the webinar defines the general role of the case manager and key terms, including “therapeutic dimension.” Second, the webinar outlines Object Relations Theory (ORT), the psychoanalytic theory soon to be adapted to case managing. Third, each component of ORT is re-analyzed in light of the needs of case managers. Finally, the limitations surrounding this adaptation are discussed.By encouraging case managers to add a therapeutic dimension to their work, case management can function as a bridge to mental health and further strengthen client care and service delivery.

This webinar is designed to offer service providers practical ways to introduce therapeutic concepts into torture survivor case management. Learning goals include:

  • Discuss the role of case management as part of torture treatment services
  • Define the terms: therapeutic, therapeutic dimension
  • Review Object Relations Theory
  • Adapt select therapeutic concepts
    • Holding
    • Containing
    • Re-storying
  • Understand the limitations of the therapeutic dimension

Again, please note this webinar  is not intended to transform service providers into therapists; rather, the goal of this webinar will be to offer service providers a more holistic understanding of torture treatment and promote best practices observed within the client service / relationship provider.


Joan Hodges
Lead Case Manager
Program for Survivors of Torture and Severe Trauma (PSTT)
Falls Church, VA 


Add new comment